FAQs


FAQ

FREQUENTLY ASKED QUESTIONS

Are you manufacturer or trade company?

We are professional manufacturer of signage system since 2002.

Can you manufacture customized designs and letters?

Yes, no problem for customized products. Kindly inform us your design or artwork, especially the height and length, more details will help us to offer you the right and the most cost-effective solutions quickly.

Are your outdoor luminous letters waterproof?

Yes, they are waterproof, include light source and power supply.

What is your MOQ?

1 piece.

How do i get my products installed?

The user manual will be sent to you with the goods.

Teaching video of installation would be offered.

If you still can not figure it out, pls contact us freely, our engineers will teach you online directly.

What is your lead time?

5-7 working days after checked your payment.

What is your package?

lWrapped with protective film 

lPackaged with vacuum bubble 

lPut into carton or wooden box.

What is your payment terms?

T/T, Western Union, Paypal and L/C.